Valor Hospitality Europe – Testimonial

October 2024

Valor Hospitality Partners is a leading, global full-service hospitality management company with over 90 projects in our international portfolio. We have a revolutionary approach to hospitality management where we expertly weave our wealth of global expertise into local landscapes, creating unique projects that are huge successes, not just because of how they fit in, but because of how they stand out. Valor’s UK & Europe portfolio includes almost 40 high-profile hotels, under leading global brands such as Hilton, IHG and Marriott.

Driven by hospitality excellence, the team is passionate about creating exceptional teams and memorable guest experiences. Valor Hospitality is recognised by The Sunday Times as a top ten Very Large Organisation in the 2024 Best Places to Work, which is powered by WorkL.

Moira Laird, Human Resources Director at Valor Hospitality Europe has specialised in human resources for the last 30 years and is an award-winning HR leader, and a key member of the UK executive team. Moira is responsible for HR activity, aligning talent pipeline to satisfy business growth plans, enabling the culture to be experienced in every location, sound commercial expertise through effective and efficient systems and practices. Moira comments on the working relationship between Valor Hospitality and WorkL for Business.

Why did you choose WorkL?

We were recommended WorkL for Business through an associate. After working with a previous partner for a number of years, we felt that the time was right to strike out and measure ourselves against different industries – something that WorkL specialises in. We were keen for a greater level of detail and understanding for our employee engagement surveys in terms of diagnostic summaries, to be able to slice and dice our results and to jump in and check employee sentiment at any time through pulse surveys. The way we work now with WorkL enables us to track progress and measure the results of our changes. 

How has your experience with the WorkL team been?

There’s no doubt that we have a true partnership with Doreen and her team at WorkL. They are absolutely fantastic – responsive and helpful throughout each project. It feels like we are building a partnership together, there’s no us and them, we are a true team. They’re a great sounding board and share our passion for success. 

Find out more about our cutting edge employee experience surveys and in-depth data analysis here.